Chick-fil-A Marlborough

Restaurant Team Member/Food Service Worker. (Full Time/Part Time)


Marlborough, MA


Part Time

Role Title:
Restaurant Team Member/Food Service Worker (Full & Part Time)

Role Summary: Passionately serve guests by fostering and environment of excellence and creating Raving Fans by executing all tenets of Second Mile Service, Operational Excellence and Creating Emotional Connections.
Duties & Responsibilities: • Be passionate about serving others
• Use proper holding and timing systems to ensure food is safe and at the highest quality for our guests
• Deliver portions that are correct and meet all weight and presentation requirements
• Protect the customer experience by ensuring packaging, food presentation and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery
• Be on time and present for all scheduled shifts and find the proper coverage for shifts you cannot work
• Continuous self improvement through online training, in store training and additional resources

Requirements: • Available to work a minimum of 10 hours per week
• Ability to count, work with and be accountable for large sums of cash
• Comfortable lift up to 50 lbs
• Stand on your feet for an entire shift (8 hours)
• Ability to work in a fast paced environment while remaining calm
• Must have the ability to hear and communicate with guests and their needs
Skills: • Outstanding communication skills
• Outgoing/friendly/patient
• Results-oriented
• Ability to make decisions quickly
• Proven history of consistently performing at a high level
• Embodies the Restaurant’s vision
• Lead the business to achieve labor/food cost targets and speed of service goals
• Responsible for money, food, labor, and training systems
Compensation: • Hourly Wage of $11.00-$18.00
• Employee Meal Discount
• Scholarships Available

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